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  • 6 big home insurance misconceptions

    What's common practice isn't always common knowledge in the home insurance business, as an elderly woman battling cancer learned recently.

    As revealed by a CBC Go Public investigation, Ivy Scotland, 84, was stunned when she was saddled with an $11,000 repair bill after she left her Pembroke, Ont., home for treatment near her hospital. In the intervening three weeks, the pipes in her home froze and burst, causing water damage.

    But Grey Power denied Scotland's insurance claim, citing a clause in the policy that Canadians who leave their homes unattended for more than four days in the winter are not eligible for coverage for water damage unless they appoint a responsible person to check the heat inside every day.