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  • Bell Canada overbills Ontario senior by $18K

    An elderly Ontario woman is demanding a hefty refund from Bell Canada after learning she’s been double billed for almost 12 years.

    Bell has been pulling about $133 a month from the bank account of Margaret Belean, 83 of Brantford, Ont., for a second phone line which she doesn’t actually have, according to her son, John Vekemans.

    He estimates the overcharging adds up to about $18,000.


    More: http://www.cbc.ca/news/canada/toront...-18k-1.2665246

  • #2
    Rogers customer billed hundreds for unwanted texts from fortune teller

    Not having a crystal ball, Edmonton’s Andy Pearcey had no idea what his future would hold when he received an unwanted text in November 2012.

    But he later discovered that for more than two years, Rogers had been charging him for a fortune-telling service he insists he never agreed to.


    More: http://www.cbc.ca/news/canada/edmont...ller-1.2950460

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    • #3
      Bell accused of 'ganging up' on resale buyers by blacklisting phones

      A Montreal father is taking on Canada’s largest telecom, after Bell blacklisted his teenager’s phone — not because it was reported stolen, but because the original buyer didn’t pay Bell for the device under contract.

      "It infuriated me," said Jeremy Price-Williams. "It’s a case of the big guys ganging up on the little guys."
      "It’s my phone, and they are blacklisting it for no reason," said David Price-Williams, 17.


      More: http://www.cbc.ca/news/canada/britis...ones-1.3012709

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      • #4
        6 of the most unusual complaints about Canada's Big 3 telecoms

        Consumers lodged hundreds of complaints against telecom companies between January and August of 2013. Here are six of the more unusual complaints, obtained by The Canadian Press through an Access to Information request: No answer on Halloween
        • One person alleges Bell accidentally cancelled their phone service instead of renewing their contract. "They shut my service off the night of Halloween, and I was supposed to pick up my girlfriend when she called. ... My girlfriend was also out of contact with me and waiting alone outside on Halloween."

        More: http://www.cbc.ca/news/business/6-of...coms-1.3086119

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