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  • Direct Energy accused of misleading sales tactics — again

    A woman in Grand Prairie, Alta., is accusing Direct Energy of using misleading sales tactics to trick her into a utility contract she had no intention of signing.

    The company calls its interactions with Angela Blundell a misunderstanding, and has since cancelled the disputed contract.

    Six years years ago, Direct Energy made a legal commitment to the Alberta government to end potentially illegal sales tactics used to entice customers of Direct Energy's government-regulated division into unregulated gas and electricity contracts.


    More: http://www.cbc.ca/news/canada/edmont...gain-1.3057836
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